Reviews & Testimonials
We take customer satisfaction very seriously at Majestic AC. Expert workmanship, quality parts and equipment and great customer service is the cornerstone of our business.
One thing you will notice as you research Majestic AC online is our commitment to superior customer service and satisfaction. Whether you check Google, Facebook, the BBB or Yelp, you will see nearly flawless reviews about our company. Even sites like Home Services Review and Best Pick Reports who canvas our customers will reflect our attention to what makes our company successful which is hundreds of satisfied customers.
Give us the opportunity to earn your business today.
Plu Plu
21:44 11 Apr 24
I definitely recommend this company for your hvac needs. Brian Patton is great! They are expensive, but they help my... mom and me with financing our ac replacement. Brian made us feel comfortable with our choice to go with his company. He patiently worked with me via phone because I broke my back and am in the hospital. Thank you, Brian!!!!read more
Jim F
23:33 05 Apr 24
Matthew showed up on time, and was very professional. He showed us all the maintenance needs of our new system, and... made it easy to follow. ☆☆☆☆☆!read more
Donna Sandel
19:49 05 Apr 24
Very pleased Tech was very knowledgeable. I appreciate the time he took to thoroughly check my system
Steve Loo
19:39 04 Apr 24
Majestic is prompt, courteous, and knowledgeable. Their technicians are always willing to answer questions and explain... how different parts of the AC works. Very satisfied with this company!read more
David Brown
21:47 03 Apr 24
Professional servicesChanged out AC blower capacitor in minutes.Back working within a hour.Thank youWill use for... future AC and heat services.read more
Carmeshia Edwards
22:35 02 Apr 24
Ricardo was very professional, knowledgeable, and friendly. I will definitely recommend and use Majestic AC for future... services 😀read more
wayne jackson
22:32 28 Mar 24
The technician Mr Ricardo Cruz did a great job and handled himself with the utmost level of professionalism.
Wayne Alani
01:20 28 Mar 24
Majestic put our HVAC units in our new home and have been excellent after we moved in. They are courteous and the... technicians have been superb. I highly recommend them for new homes and maintenance of HVAC systems. We have been very happy with their work.read more
Anthony M. Quattrone
00:00 28 Mar 24
Majestic AC sent me a very professional, kind, and knowledgeable technician. He was really good & patient in answering... my questions. I am very, very happy!!! Well done!read more
Diana Tracy
18:52 27 Mar 24
Rudy is great. He's been our tech since 2022. I trust him. He's friendly and professional.
Sandra Gould
20:14 26 Mar 24
Majestic AC came highly recommended to us and we are pleased to say that Ricardo did a thorough investigation and made... his recommendation for our AC system. We recommend them highly to others needing a reliable and trustworthy company.Thank you so much to Ricardo, Ashley and Debbie for your great customer service as well.read more
Justin Harrison
19:08 24 Mar 24
Excellent work and customer service. So professional and responsive. Incredible value!!! Would recommend Majestic AC... to everyone!!read more
Smash
21:18 17 Mar 24
The Service Agent was very professional and knowledgeable about the Trane system. Aaron explained the entire process... and found the issue within ten minutes of his arrival.read more
Ray DeKoning
14:25 17 Mar 24
When I decided to contact Majestic for help on my A/C, I made two assumptions: 1. The tech that would show-up would be... a problem-solver, and 2. The Warranty would be a viable construct.Both were incorrect. The tech indicated I had a freon leak which he never found. He then filled the unit up with freon, charged me, and suggested we do it again in two weeks. The Warranty which turned out to be an illusion helped me in no way during the process. In the future I will engage other companies.read more
Laura Ramos
22:39 16 Mar 24
Jacob with Majestic A/C (in Spring, Tx) was friendly and knowledgeable. He assessed the issue quickly and made the... repairs. Would definitely recommend this company.read more
Kurt Houser
19:03 15 Mar 24
I stumbled upon Majestic A/C because of a similarly named business. After reaching out to Majestic they sent David... Weems out the next day. David was the consumate professional. Their pricing was fair so we agreed to doing the installation within a couple of days. David showed up on time, with Wade as the lead installer. Wade and his team worked quickly and quietly. This was a two system install and they did it much faster than I expected. I can not recommend David and Wade highly enough. Thank you to the entire Majestic team. Kurtread more
Carl L
18:31 14 Mar 24
Majestic AC provided excellent customer service. The sales representative Brian provided a detailed evaluation of what... type of system that would be the best keep our home cool. Brian was very knowledgeable and personable. He provided different options for us to decide on. Our home was builted in the 60s and the unit was about 45yrs old. Needless to say the unit was far from being energy efficient.The installation team was amazing and very quick. Juan and his Crew were the best!They installed the new unit and changed ductsInstalled our new thermostat and explained the best operating temperature for our home and unit. I can honestly say that this experience was not as bad as I imagined it to be.And yes I will definitely refer Majestic AC to friends and family members looking for a reputable company and a company that does great work.Thanks you Majestic AC, Brian and Juan!read more
Chris Hill
19:20 11 Mar 24
Very expensive and not a whole lot of information for $70. Basically to set up another appointment to get a bid on a... whole new system, when we only had an evaporator coil leak. They charge $100lb for Freon and I got it from another local company for $60 to get us by until the repair this week. This other company was also honest about only needing an evaporator coil.read more
Lance Robinson
16:59 11 Mar 24
Great Customer Service. We have used Majestic for our new HVAC installation and maintenance. They are very honest and... address the issues that are a necessity. We experienced a few power surges over the past months and Majestic recommended we get the surge protection on our system.read more
1968papa
20:08 09 Mar 24
Aaron is a great technician that solved my AC issue. Very polite, professional and courteous. Thank you!
Nii T Mensah
23:08 06 Mar 24
Abdiel, the tech was knowledgeable and very professional. An asset to Majestic Air
Antoinette Fuchs
22:18 06 Mar 24
The Service Technicians are friendly and efficient. They explain all they are doing and provide pictures. We had a mold... problem in a vent that was hard to access and Majestic worked to figure out how they could help solve it. They sent out Technicians who troubleshooted the issue and implemented preventive measures, including making adjustments to the vent that was very hard to reach in our attic.The dispatch staff is also friendly and very helpful. They answer the phone right away for appointments and call to alert when the Technician is soon to arrive. They also send a text profile of who will be coming. I recommend Majestic for all your air conditioning and furnace needs!read more
Ben
22:39 05 Mar 24
My experience with Majestic and Matt was great. I rarely review companies, but I was plesantly surprice at their... professionalism. Matt was very knowledgeable and detail and was able to troubleshoot my issue rightaway. I wont hesitate to request or recommend their service.read more
Mark “Motorcity” Cipponeri
00:53 02 Mar 24
Very good company very professional and organized great prices for the best equipment. A team came out and put my... complete system in and did an awesome job. I would highly recommend this companyread more
Bill McCurry
16:43 01 Mar 24
Always professional from the booking appointment to the service itself. I’m a firm believer that preventative... maintenance is key to extending the life of the system and Majestic makes sure things are in order. Highly recommend this company.read more
Denis Maxson
12:54 28 Feb 24
Aaron was a total professional. I always sign up for the twice yearly checkup which keeps the equipment in good... operating condition. Aaron came over and again scoped out our problem and replaced the two parts that were faulty and we are very satisfied.read more
Miranda Sullivan
16:50 20 Feb 24
Quick and great customer service. I had a slightly tricky set up with a 24 year old AC. Got my quote Monday and was... fully installed on Friday. They were all amazing and the installation was super quick. No one is happy about paying for a new system they are really expensive but this was hands down worth every penny. My system was failing I didn't have time to get quotes but I did talk to a couple people after and it sounded right in line with others cost so I feel the price was extremely fair. I depended on reviews and let me say they have earned their reputation and I appreciate how quickly and painlessly they pulled through for me. Would highly recommend.read more
Peggy Skyeagle
04:36 16 Feb 24
Company is a Great Company and very professional. There employees work hard and they are pleasant and respect your... home. Service is the best.read more
Janet Bennett
03:20 16 Feb 24
It was simple and quick to request service. You were able to get to us the same day. Rudy was polite, efficient and... very thorough. I recommended Majestic to my neighbor and we will use you every time we need service.read more
Jeffery Allen
16:53 14 Feb 24
David and the whole team were very professional and always demonstrated expertise in the entire process of our new HVAC... system installation. They treated us the way you would want to be treated with kindness and respect. They seemed to treat our home as one of their own. You don’t see that in business much anymore. I’m very pleased with the choice I made to have them install a brand new HVAC system in our home.read more
Douglas L
21:33 13 Feb 24
Service techs showed up and identified the electronic issue on Trane’s newest design. The issues were remedied and... resolved under warranty. Definitely recommend this company …. 5 Star professionalsread more
victor varela
15:50 13 Feb 24
Majestic A/C provided our family with the best option in air conditioning for our needs. Best quality equipment,... warranty, expert installation, very acceptable cost. Brian, the liason employee with us was available at all times. Gave us advice, help understanting the equipment components and installation. And never disapearred before and after the job.A++ for Majestic A/ C and their employees. Oustanding in equipment, service and human attention.I will do business with them again. We recommend Majestic A/C.read more
Jim Frank
01:44 06 Feb 24
Abdiel was amazing, professional, knowledgeable. He stayed late and finished the job in the dark. 100% Rockstar!
Denise Eveler
18:23 02 Feb 24
Exceptional professional and polite. Clean workmanship and love that pictures are email to customer of work. A+++
Edgar Graveline
16:29 02 Feb 24
Frank the technician is top notch. He found my air scrubber was out and replaced it with a new internal cell / uv bulb.... He replaced my airfilter in the attic unit as well. Hopefully my wife's allergies will be better now. This company has installed 3 different units for me and they were high efficiency Trane and Mitsubishi. My electric bill dropped 100 dollars the next month after the whole house Trane installation. I have only used them for maintenance and service on all 3 units because of the caliber of this company, especially their employees. Best I have ever used in my life.. and I am 69 years old, so have tried a few others before finding this great company. Also, Debbie, in the office, is One-Of-A-Kind person. Very Rare to find such good people nowadays.Update 02-01-2024. Matthew came to my home and cleaned one of my Mitsubishi mini-split a/c systems. He bagged it, to catch all the dirt and mold he flushed out of it. No splatter, no mess. He even wiped all surfaces down afterwards. Next, he replaced my 4 inch thick filter in the attic unit and checked it for proper operation ( Heat ). He also checked the air scrubber unit I had them install a couple of years ago, for proper operation. They had replaced the internal lamp last year. After closing the attic access, he asked for a VACUUM CLEANER. I thought he was going to use it on the upstairs unit for something.....NOO !..... He began vacuuming the area under the attic access. I joked with him, saying, I got an A/C Repairman and a wife in one....NEVER HAVE I HAD SUCH THOROUGH SERVICE...P.S. He told me he treats it like its his house... He acts.....No,.... HE IS FAMILY.... Awesome company, that just keeps getting better and better, Unlike the rest of the world.read more
Matt O'Connor
23:48 29 Nov 23
Second time using this company and very impressed. I highly recommend Majestic Air for your HVAC system needs. The... original company that installed my system came out about four or five times trying to fix a problem and couldn’t fix it so I called Majestic Air and they had it fixed within two hours.read more
Sevenfold Restoration
11:13 25 Nov 23
When selecting Majestic Air Conditioning, I found them to be the lesser of several evils in terms of pricing. The... salesperson and office staff were professional and courteous. I was told that the blower motor needed to be replaced, however because of the quoted price and the unit being out of warranty, it was recommended to replace the entire furnace. I thought about it for a couple of days and decided on the furnace replacement.On the morning of the replacement, the salesperson accompanied and introduced the installers. I signed credit card paperwork and they began the installation process. About 30 minutes in, I went to check on the progress and to let them know where I wanted them to put the old unit. When I asked where my unit was, the installer mumbled something in Spanish and looked surprised that I asked. He then spoke in English and said it was already on the truck to be “trashed”. I asked why and he provided a laundry list of things that were wrong with the unit. None of these issues had been previously diagnosed by any other company or Majestic. This has NOT sat right with me.No company should assume they have the right to take anything from a homeowner’s house without checking with them first and getting permission. I feel that with the exception of the blower motor (Note: I do not think the blower motor was the issue. I think it was as simple as cleaning the sensor pin), a fully functional furnace was taken from my home. In my opinion, there is no way that unit was trashed, refurbished, yes. I want it back.read more
Kenneth Merenda
19:46 11 Oct 23
Phenomenal service. I hired them for a tune-up/check-up on my HVAC system. They gave me a 4 hour window when I... called, then called me the day of the service at the start of the window to give me an update on exactly when the technician would arrive. They sent me an email and text in advance with a photo and bio of the technician. The technician arrived on-time and was friendly and professional. After the service, he reviewed everything with me and and offered information on prepaying for future inspections at a discounted rate, but didn't push the sale. Before he departed, he sent me an email that covered everything that was inspected and include multiple photos to prove that work was done / items were checked.read more
justin martinets
17:56 12 Sep 23
Had a new system installed. David came out for a free in home quote and provided a lot of options that fit our budget.... Two days later, crew was at the house at 7am ready to work. Communication was exceptional and the install team was finished in a few hours. The crew was very transparent with the install and informative. After the install, we waited two days for the system to run and then David came back out to the house to ensure the entire home was balanced.The entire process was extremely smooth and our new Trane system works night and day better than our original.Maintenance technician was contacted and came out to the house to calibrate the thermostat and double check installation. Matthew was great and couldn’t be happier!! Highly recommend!!read more
Jen T
23:01 19 Jan 23
Matthew came out to check on an issue with an installation by a contractor that was done earlier in the month. The... issue was corrected immediately and professionally. He could have just cut corners and “fixed” it back to how it originally was but he was proactive and took the time to correct it as it should have. Signed up for the yearly maintenance membership as we were happy with his service and trust them to maintain our unit in the future.read more
Brittany Lauren
16:33 05 Oct 22
Our technician was Frank, and he was able to quickly diagnose and fix the issue we were having. He also had amazing... customer service! I do not have a lot of knowledge with A/C units, but he was great at explaining everything and happy to answer all of my questions. Even the employees scheduling the appointments were super kind, and able to get us setup with a technician within 24 hrs. Thanks Majestic AC!read more
Wylie Cameron
21:25 29 Sep 22
My technician Vidal was very professional. He listened to my explanations, then investigated the issues I brought up. ... He then walked me through what he found and what he was doing. He then gave me some tips for proper system maintenance and answered all my questions before we settled up. I would definitely recommend Majestic as all my interactions with them have been headache free and just made sense. Based on this I signed up for their service plan to make sure I keep my units running as they should.read more
TG Marrs
20:20 27 Sep 22
I was referred to Majestic by another a/c repair company I trusted as the best Trane certified dealer to use. I was... not disappointed. The day of my appointment I got a message with the tech’s photo and information and he showed up on time. He was very friendly and quickly found the issue and fixed it. After fixing the system he stayed a little longer to help me connect the thermostat with the app that I had issues with. They have won my business for life.read more
Jim-Linda Ford
23:46 06 Sep 22
This company is good depending on who they send out. If you're lucky enough to get Javier, I give them 5 stars. We... had a bad experience with one of the techs who, as it turned out, didn't do a complete job and then sent us an invoice stating that he monitored the problem after he "fixed" it for 15 minutes--but my camera recorded his arrival and departure for a total of 22 minutes, then I have to subtract the 3 minutes he went out to his van and the 10 minutes he spent talking to me and my son. Anyway, he did NOT have time to monitor the system for even 2 minutes! BUT, Javier came (I personally requested him) when I reported that we still had the problem, was very courteous and extremely knowledgeable and the best in customer service. He explained everything he did and was very personable. He actually took the panel off and showed my son where the problem was (the other tech never took the panel off). He really represents Majestic AC very well -- please keep him around and take good care of him! As far as the company is concerned, I've used them for my A/C and heater and have a maintenance contract. On the whole, they are very good and I'm very pleased with them and their procedures. They always send a text telling you when the tech leaves the office and when to expect him as well as a picture. Then you get a copy of the invoice via email. I would highly recommend them . . . but always ask for Javier!!read more
M Ep
14:04 23 Jul 22
Currently dealing with Majestic for my mother in law. They installed the system 10 years ago in her new home and has... been servicing since. It looks like there’s an issue with the TXV and have said they need to replace. However in this heat, with her and her husband being 74 and 77, they don’t seem to want to fix It after hours, but schedule out a few days. After they came out to turn the system on and with a cooler night it was able to get to 78. It can’t keep up though and might freeze again. Her Chemo treatments requires it to be much cooler. Hoping they step up soon and correct the issue that is still under warranty.read more
David C Walkup
20:36 19 Jul 22
Great, thoughtful service. Great maintenance. Great trustworthy consultation on next steps. High quality work they take... pride in! I have utilized Majestic for three separate major HVAC projects, excellence on all three!read more
Reagan Reynolds
01:29 15 Jul 22
Aaron was our technician today for a loud noise coming from the outside ac unit. Aaron showed up early and was... extremely professional and polite! He taught us all about our system, found the problem, and explained how he fixed the issue. He even offered to replace our filters (which we did have him do).Aaron was so conscientious of our property, and home so much so that he even put booties over his shoes every time he entered the home.I highly recommend Majestic Air!read more
Shirley Kelly
20:04 12 Jul 22
Manuel was on time, efficient and informative. He changed the filters, did the part replacement, shared facts about... improving air quality in my home. He took pictures of the units and explained what could be done to make the units work better. Very pleased with the service and prices. I am a regular customer and have been for years. Never any pressure; only good service!read more
Della Smith
00:38 28 Jun 22
Majestic is great! They got us an appointment quickly and our tech, Abdiel was awesome. Super professional, efficient... and respectful. Good pricing too. I even signed up for bi-annual maintenance too. Thanks for the great serviceread more
Christi Smith
22:16 21 Jun 22
I have had 3 companies to come out and give an estimate of a job to be performed. Majestic was the choice that I will... be going with. Very prompt and professional. Listens and offers great options.read more
Katy Fricke
18:28 16 Jun 22
Majestic is top notch. I am really glad I found them, very friendly and comprehensive assessment process. Even for a... service call I thought would be a minor issue, they took the time to evaluate everything, explain clearly with pictures, and I’ve been very happy with their level of service and professionalism.read more
Louise U
18:57 31 May 22
Kyle and his coworker were very kind, professional, attentive to my home and made sure they wore masks and shoe covers... even though I said they didn't have too! Majestic personnel are so great and their prices are super reasonable! They installed my A/C unit 7 or so years ago and I've had the best electric bills since I've lived here! Use these folks! You'll be pleased!read more
Anna Del
14:54 29 May 22
They were able to service my unit on a Sunday! As soon as I talked to the technician, he was able to fit me in within... 20 minutes. Very friendly and explained the repairs in detail. Wonderful service! Thank you!read more
Neil McGuirk
20:43 12 May 22
I am always pleased with the service I receive from Majestic. I've been fortunate to have Aaron for the second or third... straight time and I am very pleased with his professionalism and competency. Aaron is the perfect representative of Majestic.read more
Walter Mallard
15:41 09 May 22
Highly recommend! Majestic installed two new systems for us. During the entire process, our representative (David... Weems) was responsive and worked tirelessly to prepare a complete estimate for the systems we needed and wanted. All employees were knowledgeable and answered multiple questions throughout the process. Installation execution was accomplished in one day (for both systems), checked by an auditor; then rechecked. It is nice to find integrity and quality in a company.read more
Jim H
01:26 30 Apr 22
Vidal the serviceman was awesome. He was very thorough with explaining all the details associated with what was wrong... with my A/C. Very professional, very personable, super nice and took care of the problem. He sold us an annual maintenance program which I thought was very reasonable and will definitely save us some money in the long run. Overall the quality of professionalism with all the staff was “5” Star, we couldn’t have been more pleased with the service. Thank you Majestic AC.read more
Sarah Gasper
19:07 12 Apr 22
I was very pleased with Majestic. They were professional, kind, helpful, and quick. Had nice interactions with... technician, office staff, and installers of the new evaporator coils. Will use Majestic in the future. Thanks.read more
Anthony Lipari
20:17 07 Apr 22
11/10 experience getting my ac repaired. As a brand new customer I called at 11 and it was fixed by 3. They came highly... recommended and I found out why. I got consistent communication about the service call. They didn't send out some teenager or the owners brother helping out on the side, they sent a knowledgeable, experienced, military veteran professional for a more reasonable price than the other places where I had a less positive experience.read more
J. Todd Allison
21:34 28 Feb 22
Aaron was the service technician who came out. He was able to make it out early and I was notified by Majestic. He was... professional, knowledgeable and listened to my concerns. Continued great service over the years and I would highly recommend.read more
Chivas Guillote
19:11 17 Jan 22
I called this morning to schedule my first preventative maintenance with this company. They were able to do same-day... scheduling. The staff on the phone was very pleasant and professional. Aaron was our technician today, and he did a nice job. He did a thorough inspection, and walked me through all of the components of his visit. I feel like I got very good service.read more
cindy mariash
20:48 16 Dec 21
This is a wonderful company. Great customer service. The best part was Frank who came out and did a very thorough... job. He is kind and knowledgeable and very professional. I want him to come back in the spring for my a\c. I would highly recommend this company. My only complaint is that i just saw they have a $59 special and i paid $79 last week. Major disappointment when money is tight right now.read more
Wanda
21:58 19 Nov 21
Majestic lived up to their name. Aaron was professional and provided outstanding service. He completed a very... thorough examination of my 3 AC units and delivered a comprehensive checklist/report, complete with pictures. He identified an issue with one my AC units and did not try to upsell me on anything else. I appreciated his knowledge, communication and integrity. I highly recommend Majestic and Aaron!read more
Katrina LaCombe
16:16 01 Oct 21
I have used Majestic for years. My AC is only 2.5 years old. When I got home Sunday evening the unit outside was off. I... called Majestic and the technician was here within an hour and fixed it. This happens at times when we have those electrical glitches. Thank you again for taking care of us.read more
Rajiv Pandey
14:25 30 Sep 21
David with Majestic was professional, friendly, and practical. He addressed our concerns from the beginning and was... readily available to answer any questions we had. There was no pressure to make a decision right away and they provided an itemized quote of everything we would be getting. The installers were professional, punctual and cleaned up our home after the install. We are very pleased with our experience with Majestic.read more
Michelle C
23:34 28 Sep 21
I have been a majestic customer since they installed a couple units for me in 2015. I use them for any repairs or... issues still. They are always fairly priced and do great work. They are especially knowledgeable on dual zoned systems!read more
Tricia Eppes
19:44 28 Sep 21
Start to finish, it was a good customer experience. Upfront pricing, timely responses, thorough and professional... technician. I definitely recommend them if you don’t enjoy being “up-sold” and you appreciate transparency.read more
Chris Carroll
21:29 27 Aug 21
After AC went on the fritz, I called Majestic and they came quickly. The office kept us in the loop about the time... frame they gave us. Frank Schmidt was the technician that rang the doorbell. Frank was a very courteous, polite young man. He very knowledgeable, very understanding and quickly assessed the problem, fixed it and gave us the bill. I was pleasantly surprised at the reasonable priced service! You can best bet, I will be calling Majestic for my heating and cooling needs! Thank you Majestic….in this humid high heat in Houston, TX, I was happy I found you!!read more
Taylor and Elaine Petty
15:37 11 Aug 21
Excellent experience! Great customer service. Knowledgeable staff. Very reasonable prices.Their service technician,... Frank, arrived on time. He was courteous and professional. He inspected and cleaned two systems for us. He answered all my questions as he inspected the systems. He was also respectful of our home and health and wore a mask while inside.Thank you Frank and the rest of the Majestic Air Conditioning team. I appreciate your customer service focus and quality work!read more
Joseph Rose
19:49 26 Jul 21
Majestic installed a Mitsubishi mini-split system for my garage shop. Quoted what I needed and was inline with... expectations. David told me about some options, but did not sneak in any up sell features. At this time, a lot of shops have to quote what they have on hand so I was lucky Majestic had the system I needed.Again lucky on scheduling the install. I did not have to wait long once I had the electrical work completed. Installation tech were prompt and made short work of the installation. They made sure I had the basics down for the system operation and answered my questions.Would recommend them to others based on my own experience. And I realize not all installations go so smoothly. Feel like Majestic would make things right within their range of influence.read more
Lyna Lim
01:27 09 Jul 21
Requested an inspection/check up of AC units and was able to get an appointment quickly and convenient for my schedule.... Javier , the service man was excellent. He explained findings well, took care of several issues on that visit and was very efficient and professional.Would recommend Majestic highly.read more
Assem Ahmed
20:10 06 Jul 21
Had my annual summer HVAC service done. Matthew the technician was on time and took all safety and cleanliness measures... to ensure a hassle free experience. He was very diligent and thorough with his work. Kept me informed throughout and had a very friendly demeanor. I was very impressed by his work. I highly recommend Majestic AC. All their technicians have been top notch and Debbie at their office has always been super helpful and organized. Have been using them for the last 5 years and will continue to do so.read more
Eduardo Reyna, CSP
18:47 06 Jul 21
Well, I officially became a customer last week and I have to say, Majestic AC really came through for my family! We had... two other AC companies give us an estimated 2-3 week turnaround time for a replacement compressor, Majestic AC had it for us that day! You are in good hands! I highly recommend them!read more
Natalia Carew
20:55 02 Jul 21
If I ever have to speak about Majestic, it's only great things. We are customers for about 5 years now. The best, will... never call any other AC company. Today's service was exceptional. Knowledgeable and courteous technicians, always on time, very professional people that do an outstanding job! Thank you.read more
Edgar Esparza
23:32 01 Feb 21
Initial 5-star review from 2018-2019:It's the second time they have come to perform my checkup and the technicians... have been very professional and direct to the point, not wasting their time or mine. I get a full inspection and a professional assessment. Highly recommended and reasonable prices. Will continue doing business with them.*******************Updated on 2/2/2021:Unfortunately I cannot continue doing business with Majestic. Last year I prepaid for the 2 maintenances. Both times, the technicians were unable to perform the check on the compressor unit outside due to inclement weather. Both times they said that as soon as they got to the office the would schedule the follow-up appointment. In both occasions I was never contacted.And now they keep emailing me every month or so to renew my contract. I have replied to them that don't want their services anymore.Sad to let them go but a few times (not only last year) they did not complete the full maintenance and I shouldn't be chasing them around. But as with most business, they just take your money upfront and don't deliver on their promises!Keeping them at 2 stars due to friendly staff. Unless I get a follow up to my last email and fulfill their promise, I won't be requiring their services anymore.read more
Jose Cinco
21:18 22 Jan 21
I requested an estimate from 5 contractors to replace my 20 year old AC system and Majestic came out with the most... competitive pricing. Brian showed me the best options for my home upfront and gave the best prices plus the add ons I opted for. The techs were very professional and really know their craft. They had my system installed in about 6 hours considering I have a very tight attic. After the install and test run, they showed me how the system works and how to navigate the smart thermostat. They cleaned up and left the place nice and tidy. Brian dropped by later that day to check and inspect the work done and see to it that all my questions and concerns has been addressed. It has only been 2 days since the install and so far so good. How it will perform during the peak of the summer remains to be seen. I will definitely do business with Majestic again and will recommend them to my friends and family. Thanks Brian for the free coffee mugs and treats!read more
Eddie Garcia
18:03 13 Jan 21
Very professional and thorough. Kyle took the time to answer all of my questions and address all of my concerns. I am... very satisfied with the service and will definitely recommend and use them again.read more
Charles Robison
16:54 09 Sep 20
I would highly recommend Majestic. They are prompt and do a very good job. Have been using them for over 12 years.
Jessica Ramirez
22:32 05 Sep 20
My technician was Daniel Sherman. We had ac fail and where surprised to know that Majestic ac had 24 hr service. I was... happy with how quick the technician returned my call, and how soon he came out. I have an infant and I was stressed about ac not working because of how hot its been outside. He arrived and immediately worked and soon after got to the root of the problem. My husband was very impressed with his knowledge, professionalism, and great personality. Iam more than thankful to Mr. Sherman. Thanks to him my son will have a good night's rest. I absolutely recommend Majestic Air Conditioning for ac needs, especially in the middle of this heat.read more
Jean Kochran
17:39 12 Aug 20
This company is wonderful! They send a picture of the repair person along with a summary of all their credentials prior... to their arrival. The repairman we had both times (Vidal) was so professional and knowledgeable. He showed us everything he was doing and explained everything to us. He also showed us all the things we could do to keep our AC unit going strong. I was expecting a large bill and the bill was beyond reasonable. I would recommend this company to everyone!read more
Don S
13:21 18 Jul 20
A/C stopped working after 6:00 pm at night. Temperature was 85 degrees inside the house. A call to Majestic Air and... Kyle came to the house after completing two other calls. He very quite pleasant, went right to work, he explained everything and immediately resolved the issue. It was a great experience, a/c started working and within an hour the temperature was down to 72. Kyle finished up after 10:30 pm. I will continue to use and recommend Majestic Air.read more
Art Marquez
16:38 13 Jul 20
Daniel is an outstanding technician. He’s very experienced and through. During his inspection, as part of the... semi-annual service, he let’s me follow along and he answers each and every question I have with total professionalism. I follow along, not because I don’t trust him, but because he’s so knowledgeable and I like to learn how my system works. After he leaves, I know my system is in the best working condition because of his thoroughness and trust that I have in Daniel and Majestic! Thank you Daniel!read more
MrRiceOwl
18:27 25 Jun 20
Majestic Air replaced my old HVAC with a new system. They measured rooms and determined I needed 2 additional return... vents and they replaced some ducts as part of the new system. They were efficient, knowledgeable and friendly. There are only 2 companies that I recommend without reservation and Majestic Air is one of them. I've attached a time lapse video of the work that took place in the driveway that's pretty fun to watch.read more
Davie De Laet
23:33 05 Jun 20
I needed to get my AC serviced before the summer and found Majestic online. I read some reviews and decided to give... them a chance. The technician they sent out (Dan) was amazing. He was extremely knowledgeable, explained what he was doing and gave me some basic but valuable pointers on maintaining my system. He recommended some improvements (different airfilters and floating switch for my drain pan) at a very fair price and didn’t push. I got the quote by email within one hour. If I was interested I was free to reach out to them. They take pictures of the unit and put all the data in their system as a reference point for future maintenance. Debby, who helps to schedule the appointments, was extremely friendly and helpful too. I am so glad I found this company. I don’t write reviews easily but when a company deserves one I definitely will. HIGHLY recommend this company: professional, friendly and very fair on prices.read more
Judy Emery
15:28 19 May 20
I had used another company in the past and they always left May AC system with things left incomplete. Recently a... remodeling company accidentally turned off the power to the AC. I was without AC in TX heat! Magestic to the rescue. Quickly solved my issues. Replaced media filter and made sure others wouldn’t accidentally shutdown my system. All for a very reasonable price. I’m super pleased. I will recommend them to anyone that has had AC woes.read more
Brenda Jackson
03:09 15 May 20
Our units was installed 10/2019. We search out 10 companies for two years and this company topped the very BEST of all.... The salesman was very polite and professional. Explained details of the air conditioner and heating unit that was going to be installed in our home. To be honest we had a small situation with the first installer crew. The lead installer father had passed and he was in a total zone. We was not aware of the situation at the time of his arrival. Immediately the manager sent out a second installer crew. I don't have any thing bad of unpleasant to say about this company. The crew worked hard and long, completed the work same day and cleaned up professional done. I am very please with this company. Will let you know the progress of our unit and maintenance up keep reviews. We highly recommend Majestic Air Conditioning it you want your work done honestly and professional.read more
Heather Meier
19:55 04 Apr 20
Our AC unit was having issues and Majestic worked with us, beyond what most companies would do, to try to get the... manufacturer to honor the warranty. When the manufacturer was not willing to be flexible Majestic worked with us to make the repair we needed to have done affordable. The actual work was done quickly and professionally. That kind of honorable behavior in a business is certainly noteworthy and has earned them our loyalty.read more
Alisa Holbird
00:04 26 Mar 20
As soon as I called I knew my AC issue would be handled in a prompt, friendly, respectful and informative way. Thank... you Majestic Air Conditioning, for such a positive experience. I received a text alerting me your technician was on the way. Every detail was thoughtfully explained by Kyle. He is so friendly and knowledgeable. I can’t thank you enough. I highly recommend the team from Majestic Air.read more
Marc Freeman
17:23 24 Mar 20
Just had our first maintenance checkup with Majestic. Excellent feedback and recommendations from Matthew Laws, the... senior tech! He is well versed in all things A/C and knew right off that my wall unit was on its last legs. He also explained why it could not be serviced and about how much it would cost to replace it. So glad we switched to a company that is invested in their residential customer! Looking forward to a long relationship with Majestic A/C!!read more
Sherrye Atnip
17:11 05 Mar 20
The service men were so nice. They explained everything they were doing and gave me information on all the were... checking as the did it. I also liked that Majestic sent a text prior to the service men arriving with their picture. Great service!!!read more
Jeff Chavez
19:08 24 Feb 20
David was right on time. He provided detailed information and photos to support his findings. A different service... provider had done prior work that had failed again. He showed where they went wrong and how Majestic would do it right. Basically we are having to have same services performed again. Only this time, at a much fairer price with a competent team. Should have used Majestic up front. We’ll know going forward.read more
GL Jax
23:46 14 Feb 20
Majestic Air explained in detail various options we could choose in selecting our new A/C units. They provided us with... information and written prices for our options. They did a great job in installing our new A/C units, heater, and duct work. Also, the job was completed on the day and within the time frame they quoted. We highly recommend them both for new installations as well as maintenance on heaters and air conditioners.read more
Roger Olsen
06:36 29 Jan 20
Since an excellent initial installation is key to lifetime performance of a system, I give 5 stars to Wade, our... installer, and Alan, our sales rep. We had a frank discussion with Alan about the advantages Trane offers over the other industry leaders. Wade was extremely knowledgeable and efficient. He and his team were in and out of our home in just a few hours and provided an extremely professional job plus total clean up. I'm staying with Majestic!read more
Mario Vandemoortele
23:25 22 Jan 20
I bought a whole new two stage AC system from Majestic AC. Since Im not born and raised in the USA, this was all kinda... new to me. Alan Morrow guided me through all aspects of such a system, did the necessary measurements and explained me all details to help me make the best decision, and what a professional he is. He quickly followed up and gave me different quotes i requested. He helped me with technical advise how i could prepare the best to get ready for installation. They showed high flexibility, since i had special requests on moving the unit in the attic to free up storage space and to move the unit outside away from the house so i can later put a sidewalk in between. The installation team explained me how they would handle all of this and showed great professionalism installing everything.Alan also visited on the day of the installation, making sure everything was going as planned. I really appreciated this!Later after the team finished up and explained me on how to operate the thermostat, Alan gave me a call to swiftly guide me through the steps to have the thermostat connected to the internet and to install the app on my phone to be able to control it from anywhere. Thank you to Majestic AC and special thanks to Alan Morrow!read more
Eric Reyes
21:33 15 Jan 20
Overall, I would choose Majestic again, but I can’t give a wholehearted recommendation to family and friends. There... were some issues during and immediately after installation along with a vent pipe leak due to the pipe not being adequately sealed during installation. All issues were resolved timely and to my expectations, but being without AC on the same day of install for several hours in the summer as well as frantically having to dry water in the attic and on top of/in the new furnace (albeit during a rare storm, Imelda) were experiences that I wouldn’t want family to go through. Yes, things don’t go perfectly smooth during any sort of work, but checking for a c-wire and ensuring a vent pipe is properly sealed should be standard checks. The owner reached out to me after the installation problems, which was great and the tech, Vidal, and roof guys were all excellent.read more
Terry McGee
19:38 19 Dec 19
Javier was our technician today, he was early, very knowledgeable and polite. It only took him fifteen minutes to... correct our Heating problem. It seems that a previous Contractor had disconnected the wiring at the unit. In that case Majestic corrected our A/C problems left from a bad Contractor.So once again Majestic saved us again with same day service. Can’t recommend them enough. I have been in the business world for forty-three years and always pleased to find a company that knows how to hire good people and give good service!Thank you again Javier and Majestic A/C.Annie & Terry McGeeread more
Red Hendrix
15:08 19 Dec 19
Majestics technician did a good job coming in to evaluate problem with heaters and said that someone be out to fix... problem with dampers. At this time I have not received a follow-up explanation as to when they will schedule yo complete the job.We are having company during Christmas Holidays and when I checked thermostat this morning it was 55 degrees in the guest house. Please complete job in the next few days please.read more
Thomas Martin
21:15 17 Dec 19
I have used Majestic since buying our house 3 years ago as they were the company that had installed the original... system.I can’t say enough good things about the company and their service technician Javier Marquez. Javier has provided excellent service and is the person I want to return for my 6 month inspections. Javier leaves you with a very good feeling that you know you have been well taken care of when he has finished.Majestic as a whole presents itself as an above average service company which I would highly recommend to anyone looking for HVAC service.I continue to use Majestic and one of the main reasons is the customer service Javier is one of the best technicians I have found you can rest assured that when the work is done it has been done right.Going on our fifth year with Majestic and Javier is one of the best technicians you will find. You will find it a joy to work with Majestic and Javier.read more
Ralf Nevares
23:28 08 Nov 19
Outstanding service from the time they answered the phone to the time they finished the jobs. They are always polite,... professional and best of all completed a quality job at a reasonable price. A real pleasure to do business with Majestic. Highly recommend.read more
Jason Binder
15:52 30 Oct 19
Vidal did a great job servicing our heater before the cooler months. He with timely in his arrival. He explained... everything that he checked and provided picture for further clarification. Great service!read more
James Augsburger
22:55 18 Oct 19
They are very professional and efficient. Kyle was very knowledgeable and friendly. I will never call any other A/C... repair company. You people are awesome.read more
Jeff Dickey
03:12 12 Oct 19
My old TRANE AC system finally died after 29 years so I was in the market to replace it with a new, higher efficiency... TRANE XR16 4 ton Air Conditioner. Majestic AC came highly recommended by a close friend. The salesman was great, very knowledgeable and answered all of my questions onsite and even over text and email the next day or two after his initial visit. Their price on the system beat my next closest bid by almost 35% ($4,000) and was exactly 1/2 the price of my highest bid, (which just goes to show you that you need to get several bids and make sure Majestic is one of them). They scheduled me for an install 48 hours after the salesman left, and the installer did a truly professional job both in the attic and the outside the house. I did have one small issue with a thermostat that quit working a few hours after the installers left around 6pm that evening, but they had a tech onsite with replacement parts by 9am the next morning and addressed all the issues. As great as their prices are, their service is even better and everybody in the company I have dealt with has been truly professional and ready to help. If you live in the Greater Houston Area, I highly recommend Majestic AC for new system sales or ongoing service and maintenance of your Air Conditioning System.read more
Rodney Williamson
16:21 08 Oct 19
Have been using Majestic for a few years. They have good techs and get to you quickly on issues/problems. I have their... maintenance agreement and recently had them install a complete new Trane system for our downstairs. Have recommended them several times to friends and all have thanked me for the recommendation. Good company to do business with.read more
Frank M
21:26 07 Oct 19
I understand why Majestic has such great reviews. I called this morning due to our A/C running and running and not... cooling well. Vidal came out later the same day. He was excellent. He answered all my questions, was very polite and courteous. Thank you For the great service.read more
Ashley Schanlaub
22:59 03 Oct 19
We have been using Majestic for 10 years. They have always been courteous and quick! The maintenance plan is simple.... Ms. Debbie, at the office, is as sweet as can be. She calls with our reminders and is fabulous. Mr. Javier has been our technician for most of the time and he is awesome! We highly reccomend Majestic and their team!read more
Julie Adams
21:51 16 Sep 19
The technician (Vidal) was very professional, courteous and knowledgeable. He explained everything to me in simple... terms. Mine was a simple fix so I was only charged for the diagnosis, which was much cheaper than the other places I called.read more
David Blackwelder
21:28 29 Aug 19
Majestic and their technician Vidal are amazing. Great communication: when I called they let me know an accurate time... frame for my tech to arrive. When the tech was on his way I received a text with his picture and bio and a link to track his progress. Vidal diagnosed the issue quickly, discussed pricing and opinions with me, and completed the repairs. He also discussed preventative maintenance I could perform to avoid future issues. No pushy sales pitch or unnecessary add-ons.I will only call Majestic A/C from now on!read more
Rick Elkins
19:23 28 Aug 19
AC was down but tech quickly diagnosed the issue, replaced the part & had the unit cooling in less than 20 minutes. At... that point he waited for system to stabilize, checked all vital pressures & temperatures for both outside & attic units.Our membership for regular routine servicing provided a $30 discount on the bill. Very pleased with the total experience from the time I reported my problem through the time of the repair & testing.I recommend Majestic to anyone seeking a reliable, professional AC service company! Ulices did a free fantastic technical job!read more
Killer Cams
02:32 24 Aug 19
We received 3 quotes from 3 different companies for 3 different AC/Furnace installations (full AC swap) and Majestic... offered competitive pricing for one of the top brands (Trane) available to residential consumers. Prior to and after installation Dustin was very communicative and responsive to questions/concerns. The men arrived on site Friday morning at 9AM and the job was completed by around 2:30-3PM. they removed my old AC/Furnace and installed the other with little to no mess and were very considerate of the walls and floors. During the installation Dustin remained my point of contact for any questions/concerns and upon completion of the system he arrived to provide a tutorial of the new system. Later that night I noticed one of the areas within one of the zones was flip flopped. An area downstairs was being controlled by the thermostat upstairs and vice versa. I notified Dustin right away and by the next day (Saturday) I had an on-call tech out to investigate the issue. within 30 minutes he had the problem fixed and the system was running as it should. He was very polite and prompt. So far I am thoroughly impressed, but only time will tell . For now I stand firm on 5 stars and will update this review accordingly as I utilize them for bi annual maintenance and any concerns moving forward with the system. As far as customer service and quality of work go, I can say CS is top notch and I will let you judge the work yourself as I am adding pics of the completed install.EDIT (7/11/19): experiencing issues with the system. Lowering my review to 3 stars until issues are resolved. Spent weeks emailing someone who apparently no longer works for the company but the email Account still works. Comms have been kept up but I do not detect a sense of urgency at this point. I'm having to contact Debbie twice and call for answers. Tech arrived today stating the system has been repaired and the installers wired the thermostats wrong and configured the system zoning incorrectly. I have invoices to prove this. Tech did not fix the issue yet. System still struggling to keep my home cool. My previous unit was a 7 seer and before it died on me, it did a much better job. I want to give them 5 stars, believe me, but until my issues are resolved, they will remain at 3. If my issues continue and the attention to detail remains sub par, I will update this review to 1 star. Fingers crossed. I really want to resolve this and be done with it.EDIT (7/12/19): I'm raising this one star as they have been actively trying to resolve all issues and seem to truly care about customer service post installation. There's still some minor work left to be done and I will update accordingly, but they are moving towards resolving all outstanding issues at this point.EDIT (8/15/19): lowering my review again as I still have not received a response or follow up from the owner or technician. Tech was made aware of a bad "bearing stop" in the outside unit during last visit. Stated I would receive a callback from trane (not sure why it would be Trane). No callback from anyone. I will have to call again as the grinding has worsened and I fear this will negatively impact the unit going forward.EDIT: (8/20/19): had a tech out on 8/15/19 that argued there's nothing they can do about the grinding noise coming from the trane unit outside. I'm convinced my experience with majestic will not improve and I will no longer be using them nor would I suggest them for any ac needs. Ac installed in March of 2019 and I'm still having issues after just 6 months. Was supposed to get a call from them regarding the issue and again no call back. This company with their fancy notification settings is about all it is; fancy notification of when a combative technician will arrive to repair nothing. If and when I have any success with this company, I will update my review and hopefully add back some credibility. EDIT (8/23/19): looks like they are addressing my issues. I do want to give them a good review but results remain to be seen. I will update accordingly.read more
michelle cooper
18:08 14 Aug 19
Today is August 14, 2019. I am writing this review after having my A/C inspected by Daniel! Daniel was personable,... honest, knowledgeable, thorough, and just down right amazing!!! He spoke with me about options as if he were talking to his daughter giving her advice! I’m glad they sent an experienced technician and not a pushy salesman. This is the third company I’ve had come out but the only one that sent someone who explained to me why I needed a new system and broke down the components of the system and what each system contributed to the efficiency of the system! He took pictures and videos of the duct work in the attic as well as the outside unit! It don’t make dollars if it don’t make sense! This is going to be an expensive and extensive fix, but thanks to Daniel I feel confident with making such a huge investment! Word to the wise DO NOT buy a 44 year old home with a 25 year old A/C unit. And don’t let an A/C company sale you a brand new $3,000.00 coil system and hook it up to broken and pierced ducts! Royal Flush, Air Majesty, and KAC Express will never get another dime of my business! Thanks and Daniel and Majestic A/C!read more
Laura Morford
21:50 12 Aug 19
Majestic AC was timely showing up for my service and very professional and polite. I would definitely recommend them. ... Everyone that I spoke to from scheduling the appointment to the technician that came to my house was very nice.Updated: I had to call Majestic today not for just a scheduled check of our system but because our AC went out this weekend. Again everyone was very nice and professional. They were able to get someone to my house the same day and back up and working. Kyle our service tech was very nice and even brought in our box from Chewy that had been delivered which made my dogs happy. 😀. I’ll stick with my original 5 STAR rating and I would highly recommend them to anyone for repairs or scheduled service checks.read more
Martin Littmann
13:56 24 Jul 19
We used Majestic to replace a Mitsubishi mini split in our garage room. From the get go these guys were absolutely... top-notch. Justin, who came out to do the analysis, was very thorough and detailed in explaining the issues to us and the proposed resolution. The two guys who came out to do the install we're also exceptionally polite and thorough and did a wonderful job and clean up. The day of the install I received an email and a text message about the crew that was coming, including pictures of them. This was very helpful in being sure that the people that showed up were actually from the company. And a couple days after the install I received an email from Mitsubishi indicating the warranty registration so Majestic took care of that as well!Top notch service! I will recommend Majestic to everyone I know!read more
Paul Swonke
21:18 22 Jul 19
After calling the AC company who installed the AC and then not wanting to call me back. We were referred to Majestic... through a friend. I called Majestic and they showed up on time, where very helpful and knowledgeable. Helped diagnose the issue and were in there way. The AC was very polite and well mannered. I highly recommend. Price was very reasonable. Thank you Majestic AC!!!read more
